Issue #10



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Style & Substance Secrets

newsletter.

The resource for business professionals to improve credibility, relationships and bottom line, through image, etiquette, dining and social skills.

 

Two Public Seminars

in Calgary Nov 29

-Savvy Networking

-Looking the Part

Click here for Details

 

Tips Inside This Issue

 

- Polite Canadians?

 

Dear Joanne & Terry Q & A:

 

- Business Dress

- Table Manners

 

- Quotable Quotes

 

- What's New With Us

 

 

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More resources & back issues

 

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About Style for Success
Business Image and Etiquette Consultants, Speakers, Trainers

 

Joanne Blake & Terry Pithers can help your organization and your people improve their personal image and social skills to build credibility and inspire stronger business relationships.

 

Specializing in business dress, demeanor & dining, we add enjoyable, unique, profitable content to your training, conferences, retreats and in-house seminars.

 

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Looking for a humorous motivational speaker?

 

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See a preview or order here

 





 

Are You as Polite as a Canadian?

 

How civil are you?

Do you hold the door open for strangers? Do you always remember to thank your customers? If you saw someone spill a folder of papers, would you stop to help them pick them up?

 

Reader’s digest goes undercover

Reader’s Digest sent undercover reporters into 15 cities, from Vancouver to St. John’s, to set up these scenarios and test the civility of the citizens.

 

To view some hidden camera video of actual civility versus incivility click here. You might be in them.

They ranked the cities. You may be surprised by the results.

 

Alberta does us proud

Western Canada seemed to come off pretty well. Vancouver and Calgary tied for number two spot, while Edmonton took third spot.

 

The winner happened to be, drum roll please - Moncton New Brunswick.

 

In our business etiquette seminars you've heard us say that people like to spend time with, work with and do business with those that they know, like and trust.

 

Building better communities and workplaces

Know, like and trust doesn't take place through gargantuan actions. It is established one small act at a time. Treating everyone you meet with civility and respect.

 

We would like to think we had some influence on the outcome having done a fair amount of civility training, especially in Western Canada, but we haven't got to everyone yet.

To view the Canadian survey click here.

 

How do other countries stack up?

A few years ago Reader's Digest did a similar hidden camera test worldwide. At that time only two Canadian cities were tested, Toronto and Montréal. Guess what? out of 36 global cities, Toronto came in third.

 

You'll never guess which North American city turned out to be number one.

Click here to see world survey and the surprise winner.

 

The surveys makes us proud to be Canadian,  and especially proud to be Albertan. These may seem like small acts of kindness in the big scheme of things, but they are important to people. People like your customers, colleagues or neighbors.

 

You can make a difference

Building stronger business relationships, better places to work, nicer communities or a better world is accomplished by individuals focusing on others and performing small acts of kindness for each other. It makes others feel good, it makes you feel good and as a bonus it's good for business.





Q&A - Business Etiquette, Dress & Table Manners Advice

 

Business Dress Question:

 

Q.  Wearing Black with Navy

I have heard that you should never wear black and navy together. I was at a conference where you spoke on business dress. I just saw black and navy together on Oprah and it seems to be in vogue. Can you comment on this?        

 

- Ima Curious in Grande Prairie

 

A.

It comes down to balance.

 

Classic style for women dictates that navy attire works best with shoes and bags in colors such as navy, gray, taupe, burgundy or cordovan. And  black attire works best with all of the above except for navy.  

 

Shoes should be darker or the same color as the hemline. While bags should be lighter or the same color as shoes. This provides better balance to an outfit. Your bags and shoes do not need to match but they should harmonize. 

 

Oprah’s guest Adam Glassman said he “loves this deep navy suit with a black patent leather bag and shoes. I think navy and black are beautiful together."

Click here to see the Oprah piece on black and navy.

 

What makes this new trend interesting and workable is pairing a very dark navy suit with black patent leather. The patent shine reflects light and takes on the hue of the garment.

 

If the navy ensemble was teamed with a traditional matte navy leather, the look would appear incongruent. Once you know the reason for the rules, you can more effectively bend them.

 

- Joanne

 

P.S. Terry adds:

Men are lucky in that we don't have to worry about this. It has always been appropriate for men to wear black shoes with their navy suit. Except for Jerry Lee Lewis and Elvis you rarely see blue shoes on a man.



Dining Question:

 

Q.  Lemon or Lime?

I have a quick etiquette question- If you receive a soft drink with a lemon or lime on it and you do not want it, what to you do? Just set it to the side? Is it improper to drink a beverage with fruit on the side of the glass?

 

- Lime Light in New York

 

A.

If the glass comes with a straw, you may leave the slice of lemon where it is and simply sip through the straw.

 

If there is no straw I suggest placing the slice of lemon on a side plate.  If it is a more casual restaurant or a lounge you may place it on the napkin or coaster (or the ashtray as a last resort).

 

If you leave it on the side of the glass it gets in the way of drinking (especially a narrow glass), can look awkward and there is a good possibility that it might fall off while you’re drinking.

 

Some people like to squeeze the lemon or lime into their drink but don't want the slice in their glass, simply place it to one side as indicated above.

 

- Terry

 

P.S. If you would like other dining etiquette tips and business dining strategies check out our Dining for Success Video .

 


 

Quotable Quotes:

 

The great secret, Eliza, is not having bad manners or good manners or any other particular sort of manners, but having the same manner for all human souls: In short, behaving as if you were in Heaven, where there are no third-class carriages, and one soul is as good as another."

 

- George Bernard Shaw


 

WHAT'S NEW WITH US:

 

Two Half-day Public Seminars in Calgary

-Savvy Networking

-Looking the Part

Presented by The Institute of Chartered Accountants of Alberta

Thursday  Nov. 19

Click here for more information

Forward this opportunity to a friend

 

This fall we're working within the law

This fall Terry has presented Business Dining to the joint retreat of the Edmonton Law Office Management Association and the Calgary Association of Legal Administrators.

 

Terry has previously presented Personal Effectiveness training for LESA - the Legal Education Society of Alberta.

 

Joanne is presenting Personality Dimensions for a law firm's administrative staff and Savvy Networking for the Association of Women Lawyers retreat.

 

Motivational Cowboy rides the range

Terry is presenting his humorous western metaphor keynote on proactively dealing with change to two government retreats.

 

Joanne presented Dressing for Credibility keynote and workshop to Grande Prairie Chamber of Commerce sponsored Women's Business Day.

 

Looking for entertaining and empowering presentations with a difference for your next conference or retreat?

Business dress, etiquette, networking, dining and meeting skills.

Check out our website and give us a call.


 

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All contents Copyright ©2007, Style for Success Inc. - Terry Pithers and Joanne Blake, except where otherwise indicated. All rights reserved worldwide. Duplication or reprints only with express permission or approved credits as indicated below.

 

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This article was provided by Terry Pithers and Joanne Blake, business dining, image and etiquette experts, speakers and creators of the Dining for Success DVD.
To subscribe to their free Style & Substance Secrets E-zine go to www.styleforsuccess.com
Copyright © 2007 Style for Success Inc. All rights reserved worldwide.


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