Style & Substance Secrets newsletter. The resource for business professionals to improve credibility, relationships and bottom line, through image, etiquette, dining and social skills advice.
Upcoming June Seminars in Vancouver - Protocol for Building Business Relationships - Looking the Part - Savvy Networking
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Tips Inside This Issue
- Act Like You Mean It
Dear Joanne & Terry Q & A:
- Business Dress - Table Manners
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Joanne Blake & Terry Pithers can help your organization and your people improve their personal image and social skills to build credibility and inspire stronger business relationships.
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I was speaking at the Women's Business Blaster and one of the other presenters was Marjorie O'Connor, a fitness expert, who got us all up on our feet exercising and dancing to a fun salsa beat. Terry was there too, with about 200 women. (As he says, it's a tough job but somebody has to do it.)
Pretty powerful stuff After Marjorie had us do some simple core strength exercises I watched a powerful change in the audience of business women (and Terry). They all started standing and sitting up straighter.
That reminded me that a facet of professional image often overlooked is how we use space and our bearing to denote confidence and authority. This is equally true for men and women, although women need to pay particular attention to it.
The following are a few observations I have made from working with successful speakers, entrepreneurs and leaders.
Space - the final frontier Men and women that have a strong professional presence are not afraid to take up space. They do this at the podium, around a conference table, in business meetings, or business/social events such as receptions, business mixers or wherever they have an opportunity to create visibility and shine.
Pick a chair - not just any chair In meetings, they will select a seat that gains them more exposure such as sitting in close proximity to the chair person. If there are a variety of seats available, the choice of seat is also interesting -- they will select one with an armrest, sit up straight and place their arms on it to appear more confident and powerful.
This doesn't happen by accident. they arrive at meetings a bit earlier to obtain the best seat and claim some territory by spreading their papers out in front.
Up front and centered When delivering a presentation, they don't hide behind a podium, but will stand in front of it or to the side of it. In terms of posture and bearing, they stand with feet slightly apart rather than shifting from side to side. (Click here to see a posture exercise you might not try at home)
When it comes to gestures, they aren't afraid to make bold expansive ones. They understand the importance of and utilize direct eye contact to communicate rapport, authority and credibility.
Invisibility cloak People who are less sure of themselves select a seat in a corner rather than front and centre, they tend to take up less space, folding their arms and making smaller hand gestures so as not to stand out.
Subconsciously these mannerisms serve to make them appear invisible. Often they won't be called upon for their opinions, or if called upon, their opinions may be discounted.
Who's got the power In meetings and presentations look around the room and when you see someone who seems forceful and dynamic in their bearing, analyze what they're doing with their body to create this impression. (Click here to see a powerful transformation)
Successful professionals that make the most of their bearing and space get noticed, heard and remembered. This doesn't happen by accident. It involves making a conscious effort to eliminate mannerisms that can sabotage success.
You have the power Start with just sitting and standing straighter and see what it does for your own attitude and other's perceptions of you. The extra effort is worth it. ~
Kudos to the organizers of the Women's Business Blaster. It was a great networking, learning and sharing experience put on by AWE (Alberta Women Entrepreneurs).
Q&A - Business Etiquette, Dress & Table Manners Advice
Q: Buttoned Up or Down? I just started reading your newsletter and am enjoying it very much. My question for you is about proper appearance at a job interview. For a man is it recommended that I button my suit jacket or is it OK to just leave it undone? A female recruiter I am working with says I should fasten my top suit button, especially when being interviewed by a woman. Is she right?
- Suitable for Employment in Minneapolis
A: When sitting, it is always appropriate that the lowest button be unfastened. Having the remaining buttons done up looks more formal and business-like which is usually the goal in an interview situation. A good fit ensures that the fabric does not gape or pull too much.
In a more casual environment, all the buttons may be undone when sitting.
Standing or sitting, the accepted button rule when wearing a single breasted suit or sports jacket is that the lowest button always be undone. This is the way most men, including myself, wear their jackets. This helps to make the jacket less restrictive on movement.
This perennial style is attributed to King Edward the VII of England, who was a large man who preferred not to (or was unable to) fasten the lowest buttons on his vests and jackets. Click here to see the King enforcing the lowest button will always be open or else rule.
Lesser mortals didn't want to make the King feel self-conscious so they mimicked the style and for reasons of comfort and practicality the look caught on and has stayed with us since.
- Terry
Q: Regular or decaf? I was at a chamber of commerce luncheon where the same waiter, who must've been having a really bad day, was almost attacked after he poured coffee into two different women's purses. What should you do with your purse when dining?
- Coffee-ed Out in Calgary
A: Yikes! That would be messy. That's why purses shouldn't go on the table. Briefcases and purses should be out-of-the-way, preferably under the table or under your chair. Beside your chair is not a great choice because people can trip over it.
There’s an engineering marvel gadget I just got. (AWE supplied one in every conference goodie bag) Have you seen these? Click here to see a purse hook. These nifty little hooks work on most tables and keep your bag under the edge of the table and off the floor.
- Joanne
Our Dining for Business Training to go on-line in May. Corporations, professional associations and MBA programs across North America are already taking an interest in this cost-effective professional development. Raising the bar, one diner at a time, is taking a 24/7 leap forward.
Behind every well dressed man is a woman asking him "Is that what you're going to wear?"
-Terry Pithers June Seminars in Vancouver Open to the Public
Protocol for Building Business Relationships Full day session Friday June 27/08 Vancouver Presented for and sponsored by APEGBC Association of Professional Engineers and Geoscientists of B.C. Click here for more details and registration
Savvy Networking: The Art of Building Business Relationships Morning session Wednesday June 18/2008 Vancouver Presented for and sponsored by ICABC Institute of Chartered Accountants of BC Click here for more details and registration
Looking the Part: Creating a Positive Personal Image Afternoon session Wednesday June 18/2008 Vancouver Presented for and sponsored by ICABC Institute of Chartered Accountants of BC Click here for more details and registration
Always the bridesmaid and ... Now we know how it feels not to get an Academy Award. Unfortunately we didn't get a nomination for the AMPIA Awards (Alberta Motion Picture industries Association) for our dining video. But congratulations to one of our clients, Nexen, who did!
Did You Catch Terry on Radio and TV? He's becoming a regular, let's hope his head doesn't swell. Lack of manners in business and public were the subjects Terry was invited to weigh-in on this month with on Career TV and with Bruce Kenyon on Calgary's CHQT
Tampa Here We Come Joanne and Terry will be attending the AICI Conference (Association of Image Consultants International) for a week mid May for some professional development and fun. We haven't been to Tampa before so if you have any fun sights or restaurants to suggest, please let us know.
"HR: Measuring Up" is the Theme Terry will be presenting Savy Networking at the IPMA International Personnel Management Association Canada National Conference at West Edmonton Mall June 1-4. Great opportunities to learn and network. Visit our booth at the trade show. We hope to see some of you there.
Joanne is speaking in the "HAT" June 7th Joanne will be speaking at the Conference for Women Entrepreneurs in Medicine Hat. Business women in southern Alberta call
403-528-2824 or visit www.entre-corp.com
Looking for entertaining and empowering presentations with a difference for your next conference or retreat? Business dress, etiquette, networking, dining and meeting skills. Check out our website and give us a call.
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